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My wife has always been into extravagant cars. Her previous one, a Lincoln Navigator was a piece of crap at 80K miles. Then I bought her a $95,000 Escalade ESV. At 40,000 it is falling apart with among other things, all 4 shocks needing replacement for $2800. The...
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1.9
I liked
  • Loaner car
I didn't like
  • Service responsibility
#1145676
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Went to a cadillac dealership for oil change and to check tires. They rotated tires front to back. The suv had called for 255s on back and 235s on front. The dealership put the bigger on front. This messed up alignment and wore the tread on the outside of the tires. I...
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1.0
#1131141
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I have a 2011. Ats,the car is just over 3years old and leather seat seat split in a crease. I could not believe how thin the leather is. I have inexpensive leather shoes that have thicker leather. I have owned caddys before where the quality of the leather was much...
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2.0
#1011086
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Cadillac - Caddilac turning radius

Cadillac
#1118513
I have 2009 caddy DTS. The turning radius is to wide n it’s hard to get out of narrow spot. This will be a factor when I purchase my next car. Thank you.
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2015 Cadillac Cts Car Review

Cadillac
#896098
2015 Cadillac CTS is the worst car I ever bought!!! The cue electronic is the worst part of the car, started having problems a month after I purchase it ! The charging station don't work, blue tooth want connect and now the on star will not connect !! Only have 4153 miles on this car , can I please get some Help!!
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I purchased a Certified Pre-Owned 2015 Cadillac Escalade in March 2016. At the time of purchase, the SUV had 42,000 miles on it. It currently has 58,000, meaning I only put 16,000 miles on the vehicle. I took the truck to Barksdale to get serviced and was informed that...
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1.0
I didn't like
  • Dishonesty
  • Customer service or lack of it
  • Poor customer service
#995152
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recently my 2015 Cadillac begin to ride rough, I took it in to a dealer who treated me like I was an empty headed BLACK female. I stated to him that this was 5th escalade and i have never had problems with shocks. my truck is only a year old and shocks had to be...
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1.0
#923052
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Have owned many new cars throughout my lifetime (some better than others) and I thought I'd try a Cadillac . In 2013 I ordered a 2013 CTS and it was nothing more than a great experience. The car was purchased from Keyser Cadillac in Amherst NY and they always gave me...
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3.7
I didn't like
  • Customer service or lack of it
#917874
Reply to reviews
Was at Symes on Saturday. Spent about 25 minutes in the lot looking at the cards I was interested in. No one came out or was on the lot. I went inside to find someone and there was one salesperson with a customer but the rest, about 5 of them were in one of the offices...
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I liked
  • Love the vehicle
I didn't like
  • Customer service or lack of it
#873106
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Bought a Certified Use Cadillac Escalade about five years ago. I have had nothing but problems with it. While under warrantee, they had to replace several items. One of the repairs was to the motor mounts. They replace one side and not the other, a few years later,...
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2.2
I didn't like
  • Sneeky and dishonest
#832845
Reply to reviews
Long story short. Bought off the showroom floor (bad idea as I learned). Test drove other XTS's from the lot though. Had a vibration in it - took it back to the dealership (350 miles). They drove it and agreed. Road force wheel balance and returned it to me. Still...
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1.5
#796048
Reply to reviews
I called in to make an appointment for a maintenance check up because the car (SRX 2014) with about 7,000 miles will *** forward when you make a slow rolling stop sometimes, and my oil was at 66%, but I was told my Mr. Tom Corio at Novi Cadillac in Michigan that I did...
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1.0
I didn't like
  • Srx feel cheap
#692335
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