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Hi my name is Rami Mohamad please I just want to note something about my 2015 escalade platinum my truck at Atlantic Cadilac in bay Shore ny for service they found problem with the transmission and they have to rebuild it my concern is too early to have problem with...
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1.0
#1252116
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Cadillac - I have been taken advantage of

Me and my wife bought a 2018 xte from Rick Hendericks cadillac in norfolk va This was the 7th new cadillac we have bought. The problem is this dealership did not pay off the remainning balance due on my trade in $852.00 short This has been going on since feb My wife is 78 years old and cant take all this stress
#1236864
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Cadillac - Terrible TERRIBLE TERRIBLE

Rick Hendericks did not pay my loan off in full and im PISSED
1.3
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#1236185
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Cadillac - Can't believe

the head light went out and im told by the dealer that to replace a bulb is 624.00. why in the world would you make a car that you have to take the whole bumper off just to put a buld in. having extended warranty doesnt mean anything.really cadillac?
#1230310
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Cadillac - Left wheel rubs wheel well when turned to left

When making a turn and turning the steering wheel all the way to the left the tire rubs against the wheel well. Suburban Cadillac of Troy Michigan says this is the way Cadillac designed the vehicle and there is nothing they can do. Contacted Cadillac and they well not fix the problem. Junk. I have owned Cadillacs for many years but I will never buy a Cadillac again.
1.6
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#1195542
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Cadillac - Faulty exhaust system

In 10/17 I had to replace the exhaust system because the part of the pipes that connect to the rear muffler came apart. Just broke and can’t be re welded like older cars. Looks like a design flaw. So had another system re installed. 13 months later the same thing happened again. With the same flaw. Just doesn’t seem right. Will see what they do.
3.8
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#1184398
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12000 miles, 11 months owning, transmission went out. One month in shop and 2 attempts to repair finally got my car back. 24000 miles radio computer AND cluster computer malfunctioned, as well as transmission went out. REPLACED transmission, service dept broke down 2...
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Anonymous
William

66 days out of 11 months nearly fits into our state lemon law.I had a new 1993 M-Benz 300E that actually qualified because it spent nearly 50/50 at the shop right off the bat,...

3.5
I liked
  • Appearance
I didn't like
  • Service
  • Dependability
#1181335
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2016 Escalade I’m not really quite sure why they changed the inside rear compartment the third row seats do not lay flat they are slightly raised so everything slides out the rear hatch when you open it up, if they have tried to put a 45 lbs suitcase into the back end...
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1.2
#1163802
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My wife has always been into extravagant cars. Her previous one, a Lincoln Navigator was a piece of crap at 80K miles. Then I bought her a $95,000 Escalade ESV. At 40,000 it is falling apart with among other things, all 4 shocks needing replacement for $2800. The...
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1.9
I liked
  • Loaner car
I didn't like
  • Service responsibility
#1145676
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Went to a cadillac dealership for oil change and to check tires. They rotated tires front to back. The suv had called for 255s on back and 235s on front. The dealership put the bigger on front. This messed up alignment and wore the tread on the outside of the tires. I...
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1.0
#1131141
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